Get clarity and control with every email, invoice and approval linked to the actionable item under the right scheme, lot and portfolio.
Before
After
Ditch scattered email threads for organised case files
Town Square groups your work into case files. Every owner email, contractor quote, photo or invoice is filed together, so you can move each job forward without digging through messy threads.
01
Connect
Bring emails, documents, and scheme information together into one organised workspace that connects with your trust accounting platform.
02
Collaborate
Stay aligned with the rest of your team. Easily work on the cases with internal notes, tasks and shared portfolios, instead of constantly forwarding each other messages.
03
Automate
Let strata-smart AI handle the admin, draft your communications and get you up to speed, so you can focus on complex matters and high-value conversations.
Being able to tag team members within tasks and see live responses has made collaboration so much easier. Having all records and previous correspondence stored within the same platform is far more convenient and efficient than any other software I’ve used in my 12 years of strata management.
Michael
Senior Strata Manager
Run your schemes, not your inbox
Class-leading, strata-specific features help you track conversations, contractors and committees in one view. Made for your world, because it's ours too.
Town Square automatically captures emails, links them to the right scheme, lot, and owner, and turns them into organised case files, with tasks, priorities and context.
Case Files
One case file for everything that matters
In strata, even a simple request can spiral into multiple email chains, documents and approvals.
Case files pull all of that into one place: every message, file and workflow, so you always have the full story and next steps in a single, collaborative view.
Workflows and Automation
Workflows built for busy strata teams
With shared workflows and built-in automation, Town Square makes it easy to assign tasks, set priorities and track milestones.
Managers, assistants and admins stay aligned without chasing each other.
Client Reporting
Real data, real value, clear visibility
Town Square gives you real-time views of workloads, performance and portfolio trends, while making it effortless to share transparent, professional reports with your committees.
Secure AI that works for you
At Town Square, we design technology that serves people first: building our platform from the ground up with responsibility, privacy, and transparency at its core. Purpose-built for strata management, it respects the sensitivity and complexity of the industry.
More than an inbox, Town Square is the full toolkit for strata communication. Every issue becomes visible, manageable and easy to progress, supported by smart features that keep your work flowing.
Hit the right inbox every time with strata-smart contacts.
02
Use smart filters to sort cases by priority, status and scheme.
03
Snooze, schedule and assign items, stay on top of your day.
04
Broadcast one-way messages to entire schemes in seconds.
05
Write faster with an AI that understands strata.
As a foundation user of Town Square in my role as Senior Strata Manager, I've seen the platform grow from day one into a tool that truly transforms administrative work. With so much daily communication, what once involved endless email back-and-forth now happens quickly and seamlessly. My response times are faster, and it's been exciting to watch the platform evolve while improving how I connect and communicate with residents and colleagues.
Karla
Senior Strata Manager
Keep owners informed without the inbox overload
The Owners & Committee App gives clients visibility without adding work for managers. Owners and committee members can track the progress of their issues through an intuitive kanban-style board, follow updates in real time, and comment directly in context. It's transparent collaboration made simple - fewer follow-ups, faster approvals, and clearer communication for everyone involved.
They keep track of cases in one clear view, reducing duplicate requests for strata managers.
03
Owners get visibility of finances sourced from your trust accounting platform.
Loved by strata management teams
Chosen by strata professionals
Reporting is a game changer for us, I can't imagine going back and running a strata management business without it.
Andrew
General Manager
A heartfelt thank you to Leya and the entire team for an exceptional rollout. Leya's enthusiasm is truly contagious, and the flawless execution by the team has had a tremendous impact on our award-winning business. The work across the board has been nothing short of impressive!
Luke
General Manager
I’ve used many CRMs, and Town Square is by far the easiest to get started with. It’s clearly built by people who understand strata: intuitive, user-friendly, and tailored to the way we work.
Coby
Assistant Strata Manager
Reporting is a game changer for us, I can't imagine going back and running a strata management business without it.
Andrew
General Manager
A heartfelt thank you to Leya and the entire team for an exceptional rollout. Leya's enthusiasm is truly contagious, and the flawless execution by the team has had a tremendous impact on our award-winning business. The work across the board has been nothing short of impressive!
Luke
General Manager
I’ve used many CRMs, and Town Square is by far the easiest to get started with. It’s clearly built by people who understand strata: intuitive, user-friendly, and tailored to the way we work.
Coby
Assistant Strata Manager
Your questions, answered
Get quick answers to the most common questions about our platform and services.
